With the trend in the retail industry of a reduction in gross operating profits and an increase in wages, it is more important than ever to optimise your labour costs.

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We understand the many challenges of managing a retail workforce.

With today’s increasingly competitive market, reduced margins, increased planning requirements and geographically dispersed stores with hundreds or thousands of staff to manage - it is a difficult and often time-consuming task. 


Drive Efficiency.

Automating manual tasks
for administrators and enabling
self-service across your workforce.

Reduce Cost.

ComOps WFM minimises
administration time while
reducing staffing costs.

Real Time Visibility.

Enable change
before exceeding
labour to sales ratios.
Centralised Administration.

Whether dozens of staff in one store or thousands of staff in multiple stores, our solution provides you with the centralised administrative capability you need to run your business more efficiently.


With high numbers of casual and temporary staff - accelerating on-boarding and engaging with your workforce is critical. Our mobile ready applications improve employee productivity providing staff with the ability to access their schedules, accept & reject shifts, update availability, view & submit leave requests.

Payroll Integration.

Seamless integration into your existing payroll system eliminates the need for manual intervention and reduces human error. ComOps ensures that the correct hours are transferred to payroll accurately and your workforce is paid correctly and on time.

Simple Scheduling & Rostering.

Take the guess work out of estimating labour costs at the time of scheduling, while enabling compliance with your labour to sales ratio. Simplify the time-consuming and complex task of staff scheduling and generating the optimum schedule every time.

Time & Attendance.

From biometric devices to mobile applications, ComOps’ time collection options put an end to the laborious task of manually collecting and entering employee time sheet information. Our automated data collection provides real-time insight when needed. 


Quickly and easily monitor trends, control over time, compare budget to actuals and improve planning and forecasting with our fully integrated reporting suite.

Volume Rostering.

Optimise rosters based on standard business fluctuations in revenues, transaction volumes, foot traffic, customer count, heat mapping, etc for greater efficiency and productivity.

Award Interpretation.

From interpreting employee time sheets to costing rosters our comprehensive award interpretation manages the most complex work rules.


ComOps WHS lowers the overall risk and can reduce costs, claims, premiums, and potential fines.

Find out more - send us a message
ComOps provides effective Workforce Management Solutions including Rostering & Scheduling, Award Interpretation, Labour Cost Management, Fatigue Risk Management, Leave Management, Time & Attendance, Employee Self‐Service Portals, Risk Management & Safety Compliance and Workforce Analytics.

ComOps has clients in global Ports, Retail, Hospitality, Childcare, Airports, Temporary Staff Services, Government and Construction. ComOps is a Microsoft Gold Partner and has ISO 9001 Accreditation.
Get in touch

Level 16, 
132 Arthur Street
North Sydney, NSW, 2060

Phone: +61 2 9923 8000

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Book A Free Demo

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